How we handle personal information
This policy explains how vivid-flicker collects, uses, and protects personal data when you engage with our studio.
Information we collect
- Contact details such as name, email, and preferred communication method.
- Project information related to your wardrobe goals or brand styling needs.
- Appointment notes that help us deliver consistent styling support.
How we use your data
Service delivery
We use information to plan sessions, source garments, and deliver styling work.
Client communication
We respond to enquiries, confirm appointments, and share agreed project updates.
Internal records
We retain notes to ensure continuity and improve service quality over time.
Data sharing
We do not sell personal data. We only share information with trusted suppliers when necessary to deliver a service, such as tailoring partners or logistics providers, and only with your consent.
Retention and security
We keep personal data only as long as needed for service delivery and legal obligations. Data is stored securely and access is limited to team members who require it.
Your rights
You can request access to your data, ask for corrections, or request deletion. Contact us via email to make a request, and we will respond within a reasonable timeframe.